Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") form a binding legal agreement between you ("you," "User") and the individual operator of Ready ("we," "us," "Operator") governing your access to and use of the Ready application, website at ready.app, and all related services, features, AI agents, automations, and integrations (collectively, the "Service").

By creating an account, authenticating via Google or Microsoft, joining a meeting using the Service, or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and legally able to enter into a binding contract in your jurisdiction to use the Service.

2. Beta Software — Important Notice

The Service is currently in beta testing. This means:

• The Service is provided for evaluation purposes and may be incomplete, unstable, or contain errors, bugs, or security vulnerabilities.
• Features may be added, changed, removed, suspended, or terminated at any time without notice.
• Data loss, service interruptions, inaccurate output, or failures of AI agents and automations are possible and expected.
• The Service is not recommended for use in any context where errors, downtime, or data loss could cause harm - including legal, medical, financial, regulated, safety-critical, confidential, or business-critical settings.
• We may collect usage data, logs, and feedback to improve the Service. By participating in the beta, you consent to such collection as described in our Privacy Policy.
• We may end the beta program at any time without obligation to provide a paid version, retain your data, or compensate you in any way.

You use the beta entirely at your own risk.

3. Description of the Service

Ready is an AI-native meeting application. Core, always-on features of the Service include:

• Automatic recording and transcription of every meeting. Recording and transcription are intrinsic to how the Service works and cannot be disabled. The AI assistant requires the transcript to function.
• AI assistant participation. An AI assistant joins meetings as a visible, labeled participant and may take notes, speak, execute tasks, and interact with participants based on your configuration.
• Automated post-meeting workflows. The Service may, based on your configuration, draft follow-up emails, create calendar events, update documents, or interact with other connected services after a meeting ends.
• Third-party integrations. The Service integrates with Google, Microsoft, Linear, and other authorized third-party services via API access.

To support participant awareness, the Service includes built-in structural disclosures, including: (a) automatic insertion of a recording and AI-presence notice into calendar invites scheduled through the Service; (b) the AI assistant joining meetings as a clearly labeled participant indicating recording is active; and (c) an audible announcement when the assistant joins. Section 5 describes the legal effect and limits of these disclosures.

The exact behavior of AI agents and automated workflows depends on your configuration and the inputs they receive. AI output can be inaccurate, biased, fabricated ("hallucinated"), or otherwise wrong. You are solely responsible for reviewing and verifying any AI output before relying on it or allowing it to take consequential actions.

4. Account Registration and Authentication

To use the Service, you must authenticate using a Google or Microsoft account. By doing so, you authorize us to access certain data and capabilities from those accounts as disclosed during the OAuth consent flow and in our Privacy Policy.

You agree to:

• Provide accurate, current, and complete information;
• Maintain the security of your authentication credentials;
• Promptly notify us of any unauthorized access or suspected breach;
• Be solely responsible for all activity that occurs under your account, including actions taken by AI agents you configure or authorize.

You may not share your account, allow others to use it, or use another person's account without permission.

5. Recording, Transcription, AI Participation, and Consent

This section is critical. Read it carefully.

5.1 Recording and Transcription Are Always On

Every meeting conducted with the Service is automatically recorded, transcribed, and processed by AI. This is a core, intrinsic feature of Ready and cannot be disabled while using the Service. By scheduling, hosting, or joining a meeting through the Service, you acknowledge and accept that recording, transcription, and AI processing will occur.

If you do not want a particular conversation recorded, transcribed, or processed by AI, do not use the Service for that conversation.

5.2 Built-In Structural Disclosures

To support participant awareness, the Service provides the following built-in disclosures, which the Operator may modify, improve, or change in form at any time:

• Calendar invite notice. Meetings scheduled through the Service include an automatically inserted notice in the calendar invite informing invitees that the meeting will be recorded, transcribed, and include an AI assistant.
• Visible labeled participant. The AI assistant joins meetings as a clearly identified participant indicating that recording is active.
• Audible announcement. Upon joining a meeting, the AI assistant audibly announces that the meeting is being recorded and transcribed.

These structural disclosures are designed to inform meeting participants of the Service's behavior. They do not, on their own, constitute legally sufficient consent in every jurisdiction or context, and the Operator makes no representation that they do.

5.3 Host Authority and Representations

By scheduling or hosting a meeting using the Service, you represent and warrant that:

• You are the meeting organizer and have the authority to authorize recording, transcription, AI participation, and automated post-meeting processing of the meeting;
• You have determined which laws apply to your meeting and are responsible for compliance with them;
• You are not subject to any contractual, employment, regulatory, or third-party restriction that prohibits recording, transcription, or AI participation in the meeting;
• You will not use the Service for any meeting where recording, transcription, or AI participation is prohibited.

5.4 Your Responsibility for Additional Consents

Recording and processing of communications is regulated by federal, state, provincial, and national laws that vary significantly by jurisdiction. Some jurisdictions - including California, Florida, Illinois, Pennsylvania, Washington, Massachusetts, Maryland, and many countries in the EU and UK - require the active and informed consent of all parties to a recording. Wiretapping, eavesdropping, biometric (e.g., the Illinois Biometric Information Privacy Act / BIPA), and data protection laws (including GDPR, UK GDPR, CCPA/CPRA, HIPAA, FERPA, and PIPEDA) may also apply. Employment, education, healthcare, and industry-specific privacy laws may impose further obligations.

The Service's structural disclosures in Section 5.2 may not satisfy these requirements in every jurisdiction or context. You - not the Operator - are solely responsible for:

• Determining which laws apply to each meeting;
• Obtaining any additional consents, affirmative acknowledgments, or disclosures required by applicable law beyond those provided by the Service's built-in disclosures;
• Ceasing use of the Service for the meeting (or for the relevant participant's portion of the meeting) if any participant objects to recording, transcription, or AI participation;
• Complying with any applicable employment, labor, education, healthcare, biometric, or other industry-specific or jurisdiction-specific laws or contractual obligations.

You represent and warrant that every use of the Service complies with all applicable laws and that you have obtained all necessary consents and permissions. You agree to indemnify the Operator (see Section 15) against any claims arising from your failure to do so.

5.5 No Shifting of Legal Responsibility to the Operator

The Operator's provision of structural disclosures, the form or wording of any notice, the audible announcement, the visible AI participant, or any other feature of the Service does not transfer legal compliance responsibility from you to the Operator. The presence, absence, content, or technical functioning of any disclosure feature does not constitute legal advice and does not relieve you of your obligations under Section 5.4.

6. Acceptable Use

You agree not to, and not to permit any agent or third party to, use the Service to:

• Violate any law, regulation, contract, or third-party right;
• Record, transcribe, or process any communication without all legally required consents;
• Harass, defame, threaten, deceive, impersonate, or harm any person;
• Process information in violation of confidentiality obligations or protected categories (e.g., regulated health, financial, or educational records);
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service, its infrastructure, or other users' accounts or data;
• Reverse engineer, decompile, scrape, or attempt to extract source code or models, except where applicable law expressly permits;
• Use the Service to develop, train, or improve a competing product or AI model;
• Generate, distribute, or facilitate spam, phishing, malware, or fraudulent content;
• Use AI agents to deceive participants about whether they are interacting with a human or AI in violation of any applicable law (including bot disclosure laws);
• Use the Service in any safety-critical, life-sustaining, or high-risk system;
• Bypass any access controls, rate limits, or beta participation restrictions.

We may suspend or terminate access at any time, with or without notice, for any actual or suspected violation, or for any other reason or no reason at all.

7. AI Agents and Automated Workflows

When you configure or authorize an AI agent or automated workflow, you authorize that agent to take actions on your behalf, which may include speaking in meetings, sending messages, modifying calendar events, accessing files, drafting communications, and interacting with connected services.

You acknowledge and agree that:

• Actions taken by AI agents are your actions. You are legally and financially responsible for everything an agent does under your account, including mistakes, unintended actions, harmful outputs, or consequences of those actions.
• AI output may be inaccurate, incomplete, offensive, biased, infringing, or otherwise problematic. You must review output before relying on it.
• You are responsible for restricting, supervising, and configuring agents appropriately for the context.
• We make no guarantee about agent behavior, output quality, latency, availability, or accuracy.

8. Third-Party Services

The Service integrates with third-party services including Google, Microsoft, Linear, LiveKit, OpenAI, Parallel, Ably, Railway, and other authorized or operational providers needed to run the Service. Your use of those services is subject to their own terms and privacy policies.

We are not responsible for, and disclaim all liability arising from:

• The availability, performance, accuracy, or behavior of third-party services;
• Changes to or termination of third-party APIs or services;
• Any data shared with, processed by, or returned from third parties;
• Third-party billing, fees, or restrictions.

9. Your Content

"Your Content" means any data, audio, video, transcripts, prompts, instructions, files, configurations, or other material you, your meeting participants, or your authorized agents submit to or process with the Service.

You retain all rights you have in Your Content. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, display, and otherwise use Your Content solely as necessary to (a) provide, maintain, and improve the Service for you; (b) operate AI agents and workflows you configure; (c) enforce these Terms; and (d) comply with applicable law.

You represent and warrant that you have all rights, permissions, and consents necessary to submit Your Content to the Service and to authorize the processing described above, including any necessary consents from meeting participants.

We do not claim ownership of Your Content. We may delete Your Content at any time, including upon termination of your account or the beta program. Maintain your own backups.

10. Intellectual Property

The Service, including all software, designs, models, prompts, configurations, branding, and content (other than Your Content), is owned by the Operator or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No other rights are granted.

"Ready" and ready.app are marks of the Operator. You may not use them without prior written permission.

11. Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant the Operator a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use them for any purpose without obligation or compensation to you.

12. Privacy

Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to that handling.

13. Disclaimers — No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, THE OPERATOR MAKES NO WARRANTY THAT:

• THE SERVICE WILL MEET YOUR REQUIREMENTS;
• AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR APPROPRIATE FOR ANY PURPOSE;
• AUTOMATED WORKFLOWS WILL EXECUTE CORRECTLY OR AT ALL;
• DATA WILL BE PRESERVED, BACKED UP, OR RECOVERABLE;
• THE SERVICE WILL COMPLY WITH ANY PARTICULAR LAW, REGULATION, OR INDUSTRY STANDARD APPLICABLE TO YOUR USE.

NO INFORMATION OBTAINED FROM THE SERVICE OR FROM THE OPERATOR CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, REPUTATION, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF THE OPERATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) THE OPERATOR'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES PAID BY YOU TO THE OPERATOR IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100). BECAUSE THE BETA SERVICE IS PROVIDED FREE OF CHARGE, YOU ACKNOWLEDGE THAT THIS CAP MAY EQUAL $100.

(c) THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

(d) Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the Operator's liability is limited to the maximum extent permitted by law.

You acknowledge that these limitations are an essential basis of the bargain, and that the Operator would not provide the Service without them.

15. Indemnification

You agree to defend, indemnify, and hold harmless the Operator and any affiliates, contractors, or agents, from and against any and all claims, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) your access to or use of the Service;
• (b) Your Content, including any claim that Your Content infringes, misappropriates, or violates any third-party right;
• (c) actions taken by AI agents or workflows under your account;
• (d) your failure to obtain required consents from meeting participants for recording, transcription, AI participation, or automated processing;
• (e) your violation of these Terms, applicable law, or any third-party right (including privacy, publicity, intellectual property, wiretapping, biometric, or data protection laws);
• (f) your interactions or disputes with meeting participants or third parties.

The Operator may, at its option, assume control of the defense of any claim subject to indemnification, in which case you agree to cooperate fully.

16. Termination

We may suspend or terminate your access to the Service at any time, for any reason or no reason, with or without notice, including if we end the beta, pivot, or discontinue the Service entirely. You may stop using the Service at any time by disconnecting your account.

Upon termination:

• Your license to use the Service ends immediately;
• We may delete Your Content and account data;
• Sections that by their nature should survive (including Sections 5, 9-11, 13-15, 17-22) will survive.

17. Modifications to the Service and Terms

We may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We may also modify these Terms at any time by posting the updated Terms at ready.app and updating the "Last Updated" date. Material changes may be communicated by email or in-app notice. Continued use after changes take effect constitutes your acceptance of the updated Terms. If you do not agree, stop using the Service.

18. Governing Law and Venue

These Terms are governed by the laws of the State of California, U.S.A., without regard to its conflict-of-laws rules. Subject to Section 19, you and the Operator submit to the exclusive jurisdiction of the state and federal courts located in Sonoma County, California, for any dispute not subject to arbitration.

19. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to the Service or these Terms ("Dispute") shall be resolved exclusively by binding individual arbitration, except that either party may bring an individual action in small claims court, and either party may seek injunctive relief in court for intellectual property infringement.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

The arbitration will take place in Sonoma County, California, or by remote/virtual proceeding at your election.

The arbitrator's decision is final and binding. Judgment may be entered in any court of competent jurisdiction.

Class Action Waiver. You and the Operator agree that Disputes will be resolved only on an individual basis. Neither party may bring or participate in any class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over a class proceeding. If this waiver is held unenforceable, the entire arbitration provision is void.

Opt-Out. You may opt out of this arbitration provision by sending written notice to the contact address in Section 22 within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you opt out.

20. Export, Sanctions, and Compliance

You represent that you are not located in, and not a national or resident of, any country subject to U.S. embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws.

21. Miscellaneous

Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and the Operator regarding the Service and supersede any prior agreements.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full effect.

No Waiver. Failure to enforce any right or provision is not a waiver.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including to a successor entity (such as a future LLC or corporation formed to operate the Service).

Force Majeure. The Operator is not liable for any failure or delay caused by events beyond reasonable control, including acts of God, internet or third-party service outages, cyberattacks, war, pandemic, or government action.

Relationship. No agency, partnership, joint venture, or employment relationship is created by these Terms.

Headings. Section headings are for convenience only and have no legal effect.

Notices. We may give notice via email, in-app notification, or posting at ready.app.

22. Contact

Questions, notices, or arbitration opt-out requests may be sent to:

Email: info@ready.app
Operator: Individual operator of Ready (ready.app)